How do I cancel my subscription agreement?
Instructions
To cancel a subscription agreement, please follow these steps:
- Cancellation must always be submitted in writing by email to askrift@sportsol.is. (It is not enough to call or tell a staff member at the front desk.)
- Cancellation must be received before the 15th of the month in which you cancel, so that the notice period begins from the start of the next month.
- An open-ended agreement has a 1-month notice period after cancellation.
- A fixed-term agreement has a 3-month notice period after cancellation.
How do I submit my cancellation?
- Send an email to: askrift@sportsol.is
- Include your full name and ID number (kennitala).
- Sportsól will receive your email and reply within 2 business days confirming that your cancellation has been received.
Subscription Terms
We encourage our customers to review the subscription agreement terms that accompany every contract at signing. You can view the full terms here.
